Frequently Asked Questions
Everything you need to know about your SkeletonHD experience.
What materials are used in SkeletonHD jewelry?
We use premium materials including 316L stainless steel, genuine leather, and high-grade natural stones. Our pieces are designed for durability and are lead and nickel free.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International orders may take 7-14 business days depending on the destination and customs processing.
How do I determine my bracelet size?
We provide a comprehensive size guide on each product page. Simply measure your wrist circumference with a flexible tape measure and match it to our sizing chart for the perfect fit.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please contact our support team to initiate a return or exchange process.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and Apple Pay through our secure checkout system.
Do you offer a warranty on your products?
Every SkeletonHD purchase includes a 1-year limited warranty covering manufacturing defects. This does not cover normal wear and tear or accidental damage.