Returns & Exchanges

At SkeletonHD, we stand behind the craftsmanship of our jewelry and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the jewelry in its original SkeletonHD signature box and velvet pouch to ensure it remains protected during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team receives and inspects the item for original condition, your refund or exchange will be processed within 5-7 business days.